| What We Expect from Students: | What Students Can Expect from Their Advisor: | 
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- Be proactive and seek assistance early in semester.
 
 
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- Be available during regular office hours. Serve as a guide, teacher, facilitator, coach, and counselor.
 
 
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- Understand role of academic/faculty advisors and come prepared for your academic advising appointment.
 
 
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- Encourage active engagement in the advising process/relationship.
 
 
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  - Know how and where to contact your advisor(s). Maintain your Charlotte email account and update your university contact information as necessary.
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- Respond to student email and phone inquiries within 2 business days. Notify students of any changes in contact information.
 
 
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- Become familiar with requirements for major, minor, general education, and graduation.
 
 
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- Provide accurate and timely information and insight about major and career requirements. Advise from an integrated perspective of general education, major(s), and minors.
 
 
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- Know your current grade point average, enrolled credits, and earned credit hours. Bring a copy of your transcripts and checksheet to your appointment.
 
 
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- Be able to access and confirm student records.
 
 
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- Adhere to the university academic calendar, policies and procedures.
 
 
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- Be knowledgeable of the university academic calendar, policies and procedures.
 
 
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- Schedule and arrive on time for appointments with your advisor.
 
 
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- Be available for scheduled appointments.
 
 
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- Prepare questions and a course schedule before meeting with your advisor. Bring a proposed plan of courses and questions to your advising appointment.
 
 
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- Be prepared to respond to student questions and/or refer student to appropriate campus resources. Recognize student individual course scheduling needs. Be resourceful, utilizing web-based resources, advising tools and professional development opportunities.
 
 
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- Make notes and keep all paperwork and forms from advising sessions.
 
 
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- Maintain accurate and updated advising records.
 
 
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- Collect the information necessary to make effective decisions and accept responsibility for those decisions.
 
 
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- Empower each student to make independent decisions. Be supportive of each student’s decisions. Provide realistic options for student decision making.
 
 
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- Utilize available campus support offices and online resources.
 
 
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- Be aware of and make appropriate referrals to campus offices and online resources.
 
 
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- Accept responsibility for decisions regarding your chosen major and career.
 
 
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- Facilitate smooth transition for students exploring and changing majors.
 
 
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- Create a timely and acceptable academic and degree completion plan and parallel plan.
 
 
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- Encourage and facilitate a reasonable time to degree completion.
 
 
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